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Busy Tech Lines
For the last week or so, you may have gotten a busy signal when trying to reach our technical support after our business hours. This was caused by a problem with the call forwarding, and has been resolved. You should now be able to call us any time of day and get a technician on the line promptly to help you with your problem.
Happy Labor Day
We would like to inform you that our offices will be closed on Monday, September 4, in observance of Labor Day. However, the call center will be available all weekend to assist you with any technical problem any time at 663-5700 or 765-9640. Have a happy and safe Labor Day weekend.
Wireless Internet Service
Are you ready for high speed Internet access, but no one has brought it to your door? Well wait no more. Northwest Internet has teamed with Northwest Telephone to bring you Wireless Internet. Like DSL and Frame Relay, our Wireless Ethernet Service is a single high speed Internet access that can be shared by multiple computers over a network. The difference is no Telephone Company Charges! We are currently serving Chelan, Cashmere, Wenatchee and E. Wenatchee with services coming soon to Leavenworth, Quincy and Moses Lake. New Lines For Brewster!
NWInternet is happy to report that our new access lines in Brewster have finally been installed. The new lines will double our capacity in the Brewster Local Dialing Area. Along with the new lines, we will have a new access number. If you live in this area and are a NWInternet customer, you will be contacted soon with instructions for changing your dial up connection. In the future, additional services will not take so long to install as we have already made arrangements for future facilities. Douglas County Community Network
NWInternet is now offering service on the Douglas County Community Network (DCCN). The Douglas County PUD fiber optic network is ready for business. Fiber Optic Cable uses light to send data and graphics between computers at rates that are hundreds of times faster than conventional methods. If you live or work in Douglas Co. you may be enjoying the advantages of fiber sooner than you think. Call us at 663-5700 to see if your location is ready for service.
Happy Independence Day
The staff at Northwest Internet would like to wish you all a happy 4th of July. We would also like to inform you that we will be conducting business as normal on Monday, July 3rd and will be open until 9:00 PM. We will, however, be closed for the day on July 4th in observance of our Independence Day.
Northwest Internet's network problems
In the past week Northwest Internet encountered network difficulties. We felt it was important to let you know what's been going on and why you've been having problems with your Internet connections.
Happy Memorial Day
Everyone at Northwest Internet would like to wish you all a happy Memorial Day weekend. We extend our gratitude to all those who served this nation to keep our land free. We would also like to let you know that in observance of Memorial Day, we will be closed Saturday, May 27 and Monday, May 29. Have a happy and save Memorial Day weekend.
Important service announcement
Northwest Internet began testing a new MAX TNT access server from Lucent Technologies this week. This new access server will improve dial-up performance as well as allow enhanced Voice over IP quality. In conjunction with a soon to be installed VoIP Gateway, Northwest Internet customers will be able to use the Internet to make long distance phone calls!
We now have a new section of our web page, introducing Northwest Internet's site of the week. Each week we will bring you one of the Internet's best web sites, whether it's educational, informative, fun, or sometimes even strange. Also, if you know of a really great web page, click here to submit it as a possible site of the week.
"Love Bug" Virus WarningUpdate: If your computer has contracted the "Love Bug" McAfee.com now has a fix. You will find all the information you will need to scan and remove the virus from your computer. Various computer agencies have reported the emergence of a new virus in the past week. This virus is propogated through email, and possibly through other delivery methods as well. The email will appear to come from somebody you know. The address will be pulled directly from your address book. The Email has a subject line of "ILOVEYOU" and has a file attachment named "LOVE-LETTER-FOR-YOU.TXT.vbs". Do NOT open this attachment! If you receive this message, you should delete it immediately. The virus wreaks havoc with several different file formats on the computer. It will rename various files which exist on your computer and make them carriers of the virus. It will also make changes to the systems registry, and change the default files the registry loads upon boot-up. "ILOVEYOU" is also extremely prolific....it will attempt to mail copies of itself to members of your address book if executed.
If you would like to know more about this virus the BBC was the first to have the story. Fox News.com, CNN.com, and MSNBC.com all have good stories on the virus as well. McAfee.com now has a fix for it.
Happy Apple Blossom!
Spring is upon us once again and the staff at Northwest Internet would like to wish you all a happy and safe Apple Blossom. Please visit the Official Apple Blossom Web Site, proudly hosted here, at Northwest Internet. You can get the festival schedule, pictures of the royalty court, and much more. There are also pictures and information about the festival's musical Anything Goes.
To allow us to participate in the festivities we will be closing at 5:00 PM on Friday, May 5 and will be closed for Saturday, May 6.
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